How do you protect me from fraud?
Eduardo Ortiz de Lanzagorta González avatar
Written by Eduardo Ortiz de Lanzagorta González
Updated over a week ago

Pecunia Card EDE SLU, issuer of Fuell's cards, offers protection against unauthorised transactions so you can be confident that your corporate finances are secure. The corporate cards are issued in accordance with the license of Mastercard® International and the Bank of Spain.

In the event that the card-owning company is the victim of fraud, the payer's payment service provider (Pecunia Card EDE SLU, the issuer of Fuell's cards) will be responsible for refunding the amount of the unauthorised transaction.



When you report an unauthorised transaction, the Fuell team will immediately suspend your card to avoid further problems.

In the same way, in the specific cases of losses derived from unauthorised payment transactions resulting from the use of a lost or stolen card, as stated in the particular conditions of Pecunia Card EDE SLU:

"The HOLDER shall bear, up to a maximum of €50, losses arising from unauthorised payment transactions resulting from the use of a lost or stolen payment instrument, in accordance with Directive (EU) 2015/2366 of the European Parliament and of the Council of 25 November 2015 on payment services in the marketplace. However, if the HOLDER does not hold the status of consumer or micro-enterprise under the terms established in Royal Decree-Law 19/2018, of 23 November, on payment services and other urgent measures in financial matters, the payer shall be obliged to bear the cost of the lost or stolen payment instrument, in accordance with Directive (EU) 2015/2366 of the European Parliament and of the Council of November 2015 on payment services in the market, the payer shall be obliged to bear the losses arising from unauthorised payment transactions resulting from the use of the payment instrument lost, stolen or misappropriated by a third party, as long as the loss, theft or misappropriation of the payment instrument is not reported to Pecunia Card EDE SLU."

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